Education

• Ph.D.- School of Industrial and Systems Engineering, University of Alabama in Huntsville, 1994
  • Major: Manufacturing Systems Engineering / Manufacturing Quality Assurance
  • Minor: Mathematics / Statistics Operations Research
  • Dissertation Topic: The Development of a Process Capability Index for Non-Normal Processes Naturally Bound at Zero
• M.S.E. -  School of Industrial and Systems Engineering, University of Alabama in Huntsville, 1990
• B.S.I.E. - School of Industrial Engineering, Auburn University, 1987

Academic Experience

• Adjunct Professor, Calhoun Community College, 2000 - 2004
• Adjunct Assistant Professor, The University of Alabama in Huntsville, Department of Industrial and Systems Engineering and Engineering Management, 1995 - present
• Graduate Research Assistant, The University of Alabama in Huntsville, 1991 - 1992
• SPC Consultant, Calhoun Community College, Decatur, AL., 1990-1991
• Graduate Research Assistant, The University of Alabama in Huntsville, 1989-1990

Professional Experience

• President, Lovelace and Associates, Inc., Quality Assurance and Applied Statistics Consultant, private practice, 1994 - present
• Process Engineer, G.E. Manufacturing Management Program, G.E. Neutron devices Dept., Largo, FL., 1988-1989
• Buyer, Capital Equipment Purchasing, G.E. Manufacturing management Program, G.E. Appliances, Louisville, KY., 1988
• Process Control Engineer, G.E. Manufacturing Management Program, G.E. Appliances, Louisville, KY., 1989-1988
• Summer Industrial Engineering Intern, Saginaw Division, General Motors Corp., 1984-1986

Research Interests

• Process Capability Analysis
• SPC Techniques for Special-Case Data
• Total Quality Management
• Manufacturing Process Optimization
• Statistical Problem-Solving

Teaching Interests

• Statistics
• Operations Management
• Total Quality Management
• Statistical Quality Control

Professional Activities and Certifications

• ASQ Certified Quality Engineer
• Member of American Society for Quality, Institute of Industrial Engineers
• Paper referee, Quality and Reliability Engineering, 2000
• Paper referee, The Journal of Quality Technology, 1994-2000
• Book Reviewer, The Journal of Quality Technology, 1994-2000

Honors and Activities

• Alpha Pi Mu (Industrial Engineering honorary)
• Sigma Pi Sigma (Physics honorary)
• Omicron Delta Kappa (Leadership honorary)
• Outstanding ISE Graduate student, 1993-1994
• Alabama Society of Professional Engineers (Auburn chapter present, Alabama state student president)
• Alpha Gamma Delta sorority
• American Society for Quality
• Institute of Industrial Engineers
• Member of Decatur Presbyterian Church and bassoonist in church orchestra

Publications

• Lovelace, Cynthia R. and Kotz, Samuel. Process Capability Indices in Theory and Practice (London: Arnold Publishing, distributed in U.S. by Oxford University Press), 1998.
• “The Application of Process Capability Analysis to Education Testing Data”, Proceedings of the 1995 Industrial Engineering Research Conference, Nashville, TN.

Presentations

• “Quality Tool Time: Using SPC and Other Quality Tools to Solve Quality and Productivity Problems”, short seminar taught for Auburn Industrial Extension Service, 1998.
• “Avoiding Statistical Terrorism in Process Capability Analysis”, to Huntsville chapter of American Society for Quality, 1997.
• “A Process Capability Index and Process Performance Index for Non-Normal Processes: Solution to a Problem in Many Industries”, to 1994 Alabama Quality Conference.
• “A Lognormal Modification of Cpk”, to 1994 Industrial Engineering Research Conference.